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PPF E-Passbook

Written By Admin on Saturday, 19 October 2013 | Saturday, October 19, 2013

1. HOW CAN A MEMBER DOWNLOAD HIS/HER PASS BOOK?

AFTER LOGIN THE MEMBER HAS TO USE THE DOWNLOAD E PASSBOOK LINK ON THE PORTAL. HE/SHE HAS TO SELECT THE STATE UNDER WHICH THE ESTABLISHMENT IS COVERED AND THEN THE EPFO OFFICE THAT MAINTAINS HIS/HER ACCOUNT. HE/SHE WILL BE ASKED TO ENTER THE CODE NUMBER, ACCOUNT NUMBER AND HIS/HER NAME. IF THE PASSBOOK IS AVAILABLE HE/SHE WILL GET A PIN ON HIS/HER MOBILE NUMBER AND ON ENTRY OF THE PIN HE/SHE WILL GET THE LINK FOR THE PASS BOOK. HE/SHE CAN OPEN AND SAVE THE PASS BOOK ON HIS/HER COMPUTER.

2. WHAT ENTRIES WILL BE SHOWN IN THE PASS BOOK?

MONTH AND DATE WISE TRANSACTIONS MADE IN MEMBER’S ACCOUNT WILL BE DISPLAYED IN THE PASS BOOK FROM THE YEAR FOR WHICH THE ANNUAL ACCOUNTS WERE UPDATED FOR THE ESTABLISHMENT FOR THE FIRST TIME SINCE COMPUTERISATION OF THE CONCERNED FIELD OFFICE. FOR EXAMPLE IF THE FIRST ANNUAL ACCOUNTS OF MEMBER’S ESTABLISHMENT WERE UPDATED FOR THE YEAR 2008-09 BY THE CONCERNED FIELD OFFICE AFTER ITS COMPUTERISATION, THE PASS BOOK WILL DISPLAY THE OPENING BALANCE FOR YEAR 2008-09 AND ALL TRANSACTIONS THEREAFTER.

3. A MEMBER HAS LEFT SERVICE BUT NOT APPLIED FOR SETTLEMENT OF HIS ACCOUNT. CAN HE/SHE DOWNLOAD HIS/HER PASS BOOK?

MEMBERS WHO HAS LEFT SERVICE CAN MAKE A REQUEST FOR THEIR PASS BOOK THROUGH THE MEMBER PORTAL. ONCE HIS/HER REQUEST IS ACCEPTED ON THE PORTAL, HE/SHE WILL RECEIVE AN SMS WHEN THE PASSBOOK IS MADE AVAILABLE ON THE PORTAL. HE/SHE CAN THEN LOGIN AND DOWNLOAD THE PASS BOOK. PASSBOOK WILL HOWEVER NOT BE MADE AVAILABLE IF THE MEMBER’S ACCOUNT HAS BECOME INOPERATIVE (NO CONTRIBUTION RECEIVED FOR 36 MONTHS OR MORE) OR IF IT IS SETTLED. PASS BOOK WILL BE AVAILABLE FOR IMMEDIATE DOWNLOAD FOR ACTIVE MEMBERS ONLY FOR WHOM THE EMPLOYER HAS UPLOADED THE ELECTRONIC CHALLAN CUM RETURN (ECR) AND HAS MADE THE PAYMENT.

4. THE MEMBER HAS GOT THE PIN ON HIS MOBILE NUMBER WHILE DOWNLOADING THE E PASSBOOK. BUT THE FIELD FOR ENTRY OF THE PIN IS NOT ALLOWING ENTRY. WHAT TO DO?

THE FIELD FOR ENTRY OF PIN ALLOWS ENTER ONLY WHEN THE MEMBER HAS CLICKED ON THE CHECK BOX WITH ‘I AGREE’ MEANING THAT HE/SHE IS DECLARING THAT THE ACCOUNT NUMBER HE/SHE HAS ENTERED IS HIS/HER ACCOUNT AND THAT IN CASE OF ANY MISUSE OR COMPLAINT HIS/HER DETAILS CAN BE USED FOR SUITABLE ACTION.

5. A MEMBER WORKING FOR AN ESTABLISHMENT EXEMPTED UNDER THE EPF SCHEME WANTS TO DOWNLOAD HIS/HER PASS BOOK. IS IT POSSIBLE?

NO, THE P F ACCOUNTS OF THE EXEMPTED ESTABLISHMENT ARE MAINTAINED BY THE RESPECTIVE TRUSTS AND PASS BOOK OF SUCH MEMBER CANNOT BE DISPLAYED FROM THIS PORTAL.

6. WHILE DOWNLOADING THE E PASS BOOK A MESSAGE APPEARS “YOU HAVE ENTERED INVALID MEMBERS ID OR NAME” WHAT TO DO?

PLEASE CHECK WHETHER YOU HAVE ENTERED THE CORRECT CODE & ACCOUNT NUMBER AND/OR NAME. IN CASE YES, THE NAME MAY NOT BE MATCHING AS PER THE RECORD IN EPFO. IN SUCH CASE THE MEMBER HAS TO CONTACT THE CONCERNED EPFO OFFICE.

7. THE MEMBER HAS DOWNLOADED HIS/HER PASS BOOK BUT THERE IS SOME ERROR IN THE NAME. WHAT TO DO?

AT PRESENT THE NAME AS APPEARING IN THE PASS BOOK CANNOT BE CHANGED.

8. A MEMBER HAS DOWNLOADED HIS/HER E PASS BOOK. HOWEVER THERE ARE SEVERAL MISSING ENTRIES IN THE CONTRIBUTIONS. WHAT TO DO?

THE MEMBER SHOULD CHECK FIRST WITH THE EMPLOYER WHETHER THE RETURNS FOR THE MONTH/YEAR RELATED TO THE MISSING ENTRY HAS BEEN SUBMITTED BY HIM TO THE CONCERNED EPFO OFFICE. IN CASE YES THEN HE/SHE CAN CONTACT THE CONCERNED EPFO OFFICE REGARDING THE MISSING DETAILS.

9. A MEMBER HAS DOWNLOADED HIS/HER E PASS BOOK. HOWEVER THE CONTRIBUTIONS DISPLAYED ARE LESS THAN THE ACTUAL DUES AS PER HIS/HER WAGES. WHAT TO DO?

HE/SHE SHOULD CHECK WITH THE EMPLOYER AS TO WHAT AMOUNTS HAVE BEEN SHOWN IN THE RETURNS. IN CASE OF ANY GRIEVANCE, HE/SHE SHOULD CONTACT THE CONCERNED PF OFFICE.

10. A MEMBER HAS ATTEMPTED TO DOWNLOAD THE E PASS BOOK. HE IS NOT GETTING THE PIN. WHAT TO DO?

HE/SHE SHOULD CHECK THE MESSAGE DISPLAYED ON THE SCREEN. IF THE MESSAGE STATES THAT PIN HAS BEEN SENT AND THE PIN IS NOT RECEIVED, IT MAY BE BECAUSE THE LINE IS VERY BUSY. IN SUCH CASE IT IS ADVISED TO WAIT FOR SOME TIME AND TRY AGAIN.

11. A MEMBER HAS TWO ACCOUNTS IN THE SAME ESTABLISHMENT? HOW CAN HE/SHE DOWNLOAD THE PASS BOOK FOR BOTH?

OUT OF THE TWO ACCOUNTS UNDER THE SAME ESTABLISHMENT ONE WILL DEFINITELY BE CLOSED AND THE SECOND ACCOUNT MAY BE THE ACTIVE ONE. THE MEMBER SHOULD APPLY IN FORM 13 TO GET THE OLD ACCOUNT TRANSFERRED TO THE ACTIVE ONE. AFTER TRANSFER THE AMOUNT WILL BE ADDED TO THE ACTIVE ACCOUNT AND WILL BE DISPLAYED IN THE PASS BOOK.

12. CAN THE MEMBER DOWNLOAD THE PASS BOOK OF AN ACCOUNT MULTIPLE TIMES?

YES. WITH THE LAUNCH OF ELECTRONIC CHALLAN CUM RETURN THE MEMBERS ACCOUNT WILL BE CREDITED WITH THE MONTHLY CONTRIBUTION AMOUNT EACH MONTH. THE MEMBER CAN DOWNLOAD THE E PASS BOOK ANY NUMBER OF TIMES (EVERY MONTH) TO CHECK THE LATEST DETAILS.

13. A MEMBER HAS AN ACTIVE ACCOUNT BUT SOME OF THE EARLIER ACCOUNTS HAVE BECOME INOPERATIVE. HOW CAN HE/SHE GET THE DETAILS OF SUCH ACCOUNTS THROUGH THE PORTAL?

E PASS BOOK OF INOPERATIVE ACCOUNTS WILL NOT BE DISPLAYED. HOWEVER THE MEMBER SHOULD APPLY IN FORM 13 TO GET THE EARLIER ACCOUNT TRANSFERRED TO THE ACTIVE ACCOUNT. IN SUCH CASE THE DETAILS OF THE AMOUNT WILL APPEAR IN THE PASS BOOK OF THE ACTIVE ACCOUNT.

14. A MEMBER DOES NOT KNOW THE EPFO OFFICE UNDER WHICH HIS/HER ESTABLISHMENT IS COMPLYING. HOW CAN HE/SHE DOWNLOAD HIS/HER PASSBOOK?

THE MEMBER CAN USE THE ESTABLISHMENT SEARCH FACILITY ON THE EPFO WEBSITE TO GET THE DETAILS OF THE OFFICE AND ALSO THE CODE NUMBER OF THE ESTABLISHMENT.

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